Cancellation policy
Product Return
If for any reason, you want to return the product, you can return it at the time of delivery. However, in such return cases the cancellation charges will be applicable. Your amount will be refunded back to you within 7-8 working days depending on the mode of payment and banks involved.
Please ensure that you check the product thoroughly at the time of delivery. You are expected not to accept the products with any physical damage, defect, or missing item. If you do not report this during the time of delivery,Wynzwheel.com would not be liable to replace or refund the order.
Why was my order cancelled by Wynzwheel.com
Wynzwheel.com reserves the right to cancel any order anytime due pandemic restriction, natural disaster, heavy rains, traffic jam, accident, price change, unavailability of stock, partner/ logistics company has issues with delivery pin code. If order is cancelled by Wynzwheel.com, 100% of total invoice value will be refunded to your account in 3-5 working days.
What should I do if I received an incorrect/ wrong order?
We recommend customers to immediately check the inverter/ inverter battery box and confirm they received the correct order/ brand/ model after the product is delivered. Call us immediately and notify us so that appropriate action can be taken. Please note unpacking or installing the product will result in no cancellation/ no exchange of the order.
What should I do if I received a damaged/ defective item?
We recommend customers to immediately check the inverter/ inverter battery box and confirm they received the correct order/ brand/ model after the product is delivered. In rare cases of damaged or defective inverter/ inverter battery is received. Call us immediately and notify us so that appropriate action can be taken. If you notice any physical damage on the body of the inverter or inverter battery. Please call us immediately at the time of delivery/ installation. We will replace the damaged/ defective item with a brand-new product at no extra cost.
Acceptance of Cancellation & Refund Policy
By accessing the website or sharing your information, you agree to the Wynzwheel.com cancellation & refund policy. If you do not agree to this policy, please do not buy/ order/ purchase from our website. We reserve the right at our discretion to add, modify, or delete content of this policy at any time. If you continue to access the Wynzwheel.com website, it means you accept any recent changes we made to the cancellation & refund policy. If you have any question, feel free to email us at info@ Wynzwheel.com